Suresh IAS Academy Online Book Store Using RAZOR PAY as a
Payment integration Tools
So Here We Explain How you get Refund Of Failure Payment
2 - Steps Involved In this Process
Step - 1
i) Click this below Link
ii) Here Choose I am a Customer
iii) Here Choose Failed Payment Money Deducted
This is Sample Screenshot For payment receipt which you upload - You get this from your email
After Upload please Give Next
iv) Now Provide your Details
After Submit You get this response Please take a screenshot of the ticket number
After Submit Please Wait For 2 days you got a proper response and Get refund As Soon
If you Still Not Satisfied, You need more attention About Your Request You may
follow step -2
STEP - 2 ( only Recommended After 3 Days Of 1step )
You don't satisfy above 1st step You can follow below
i) You Can File a Grievance Click Here
ii) Write a description About Your complaint
iii) Give Done You surely Get Response in 24hours
Please Note As Per Razor pay Terms Of Services Failed payment refund Can Take
Maximum 10-12 Working Day
Still Doubt You can contact our Customer Support Number Which shown in
our Books Store website
Thank you
Suresh IAS Academy Books Store Support Team